Translate

Monday, November 25, 2019

SF#RCM#Interview Central#pop-up with a warning message#competencies not properly configured for requisition template

Symptom

Sometimes customers do not want to use Competencies, but they still want to use the Interview Central feature of Recruiting. When creating an Interview Assessment for a Job Requisition without competencies configured, below are the points observed:
  • We receive a pop-up with a warning message for not having configured any competency. Is it possible to hide this error message?
  • The interviewer can still provide an overall Thumbs Up or Thumbs Down on the applicant, add overall comments and possibly attach interview notes/feedback. However, the comments and the Thumbs Up/Down are not visible to the recruiter once he clicks on “View Candidate ratings”. Is this an expected behavior? Or can this be changed by any configuration change?

Monday, November 18, 2019

#SF#RCM#unable to select #Offer approval template

Symptom

When user tries to create  offer approval, user does not get an option to select offer template to create offer approval.

before

after

please check the offer detail template it could be empty ,kindly upload the template 

after

KBA #2615112 - User is unable to select Offer approval template



 Tip ○ Offer Approval populates the Manage Pending Hires table in Admin Center. If an applicant does not receive an offer approval that is approved before entering the Ready to Hire (Hirable) status, they will NOT show up in the Manage Pending Hires list.(sic)

#SF#RCM#EC Error message: "#RCM to EC integration is not configured correctly (missing transformation template). Please contact your system admin".

Symptom:

Error message: "RCM to EC integration is not configured correctly (missing transformation template). Please contact your system admin".

Resolution:as per 2396721 - Error in Manage Pending Hires

You can upload a dummy transformation template attached in this KBA to mitigate the error, but it may again show as 0 candidates or similar messages>


it will show as 0 candidates in Manage Pending hires




 Tip ○ Offer Approval populates the Manage Pending Hires table in Admin Center. If an applicant does not receive an offer approval that is approved before entering the Ready to Hire (Hirable) status, they will NOT show up in the Manage Pending Hires list.(sic)





ensure the hireable option is Hireable (refer screen shot)




after


Monday, November 11, 2019

Is Primary field is missing from Emergency Contact Information#Employee Central #HRIS Elements

Symptom


Is Primary filed is missing when hiring #contingent worker



Resolution :
  • Go to Manage Business Configuration.
  • Select emergencyContact Primary
  • configure new person type .
  •  select Person Type as contingent worker
  • add primary_flag field as per snapshot


after