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Monday, December 2, 2019
Thursday, November 28, 2019
SF#RCM#Error on Offer Letter when sending to candidate#errorId=d6d4611b-ddeb-4a1a-8c75-4dd215aa6378#DMS#Document Management Service
Symptom
Error appears when trying to send Offer Letter to candidate.
Wednesday, November 27, 2019
Monday, November 25, 2019
SF#RCM#Interview Central#pop-up with a warning message#competencies not properly configured for requisition template
Symptom
Sometimes customers do not want to use Competencies, but they still want to use the Interview Central feature of Recruiting. When creating an Interview Assessment for a Job Requisition without competencies configured, below are the points observed:
- We receive a pop-up with a warning message for not having configured any competency. Is it possible to hide this error message?
- The interviewer can still provide an overall Thumbs Up or Thumbs Down on the applicant, add overall comments and possibly attach interview notes/feedback. However, the comments and the Thumbs Up/Down are not visible to the recruiter once he clicks on “View Candidate ratings”. Is this an expected behavior? Or can this be changed by any configuration change?
Sunday, November 24, 2019
#SF#RCM#error#Role configured in #Offer Detail template could not be resolved to a valid approver
Symptom
When creating an offer approval there is a message saying 'Role configured in Offer Detail template could not be resolved to a valid approver' beside one of the approvers.
Monday, November 18, 2019
#SF#RCM#unable to select #Offer approval template
Symptom
When user tries to create offer approval, user does not get an option to select offer template to create offer approval.
before
after
please check the offer detail template it could be empty ,kindly upload the template
after
KBA #2615112 - User is unable to select Offer approval template
Tip ○ Offer Approval populates the Manage Pending Hires table in Admin Center. If an applicant does not receive an offer approval that is approved before entering the Ready to Hire (Hirable) status, they will NOT show up in the Manage Pending Hires list.(sic)
#SF#RCM#EC Error message: "#RCM to EC integration is not configured correctly (missing transformation template). Please contact your system admin".
Symptom:
Error message: "RCM to EC integration is not configured correctly (missing transformation template). Please contact your system admin".
Resolution:as per 2396721 - Error in Manage Pending Hires
You can upload a dummy transformation template attached in this KBA to mitigate the error, but it may again show as 0 candidates or similar messages>
it will show as 0 candidates in Manage Pending hires
Tip ○ Offer Approval populates the Manage Pending Hires table in Admin Center. If an applicant does not receive an offer approval that is approved before entering the Ready to Hire (Hirable) status, they will NOT show up in the Manage Pending Hires list.(sic)
ensure the hireable option is Hireable (refer screen shot)
Error message: "RCM to EC integration is not configured correctly (missing transformation template). Please contact your system admin".
Resolution:as per 2396721 - Error in Manage Pending Hires
You can upload a dummy transformation template attached in this KBA to mitigate the error, but it may again show as 0 candidates or similar messages>
it will show as 0 candidates in Manage Pending hires
Tip ○ Offer Approval populates the Manage Pending Hires table in Admin Center. If an applicant does not receive an offer approval that is approved before entering the Ready to Hire (Hirable) status, they will NOT show up in the Manage Pending Hires list.(sic)
ensure the hireable option is Hireable (refer screen shot)
after
Monday, November 11, 2019
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