Standard GO/FO Fields flowing to RCM from EC

Issue:FO/GO not in sync EC->RCM

The Foundation objects .

·         legalEntity

·         businessUnit

·         division

·         department

·         location

cost centre

how to configure GO/FO fields in the Job requisition template?

Job Requisition

 The Job Requisition was enhanced to support fields of type GO/FO (both standard and custom). Six new standard GO/FO fields were also introduced.  They are:

• legalEntity_obj
• businessUnit_obj
• division_obj
• department_obj
• costCenter_obj
• location_obj

Resolution:

we have to add the field criteria for the field in the Job Requisition XML template.

Field criteria need to be entered in Job Req XML. Sample snippet for your reference-

<![CDATA[Business Unit]]>
<![CDATA[Business Unit]]>
<![CDATA[Business Unit]]>
<![CDATA[Business Unit]]>
<![CDATA[Business Unit]]>
<![CDATA[Business Unit]]>

KBA:

https://apps.support.sap.com/sap/support/knowledge/public/en/2641994

SF#Org Chart missing under Company info for some users #Company Org Chart

Org Chart not display in the Organization Information

Company Org Chart - Overview, Configuration Options and Top Issues - SuccessFactors Platform

this will do the trick!!

SF#RCM#Error on Offer Letter when sending to candidate#errorId=d6d4611b-ddeb-4a1a-8c75-4dd215aa6378#DMS#Document Management Service

Symptom

Error appears when trying to send Offer Letter to candidate.

#DMS is not configured correctly

#SF#RCM#error mandatory field (Candidate First Name) is missing#Mass Resume Upload Failed#Resume Parsing#Configure Document Management

Mass Resume Upload Failed


Not Able to Enable Mass Uploading Candidate Resumes - Recruiting Management

SF#RCM#error #"Entity CandidateByCSVUpload is not found" error.#oData API Metadata Refresh and Export

Entity CandidateByCSVUpload is not found" error

SF#RCM#Interview Central#pop-up with a warning message#competencies not properly configured for requisition template

Symptom

Sometimes customers do not want to use Competencies, but they still want to use the Interview Central feature of Recruiting. When creating an Interview Assessment for a Job Requisition without competencies configured, below are the points observed:

• We receive a pop-up with a warning message for not having configured any competency. Is it possible to hide this error message?
• The interviewer can still provide an overall Thumbs Up or Thumbs Down on the applicant, add overall comments and possibly attach interview notes/feedback. However, the comments and the Thumbs Up/Down are not visible to the recruiter once he clicks on “View Candidate ratings”. Is this an expected behavior? Or can this be changed by any configuration change?

KBA#2448494

#SF#RBP#EC#proxy# error Access Denied! You are not authorized to view this page

Pending Requests - Access Denied! You are not authorised to view this page

#SF#RCM#error#Role configured in #Offer Detail template could not be resolved to a valid approver

Symptom

When creating an offer approval there is a message saying 'Role configured in Offer Detail template could not be resolved to a valid approver' beside one of the approvers.

Role configured in Offer Detail template could not be resolved to a valid approver


configure Pre-Defined Offer Approval Workflow- Recruiting

Configuring a Pre-Defined Offer Approval Workflow

#SF#RCM#unable to select #Offer approval template

Symptom

When user tries to create  offer approval, user does not get an option to select offer template to create offer approval.

before

after

please check the offer detail template it could be empty ,kindly upload the template 

after

KBA #2615112 - User is unable to select Offer approval template

 Tip ○ Offer Approval populates the Manage Pending Hires table in Admin Center. If an applicant does not receive an offer approval that is approved before entering the Ready to Hire (Hirable) status, they will NOT show up in the Manage Pending Hires list.(sic)

#SF#RCM#EC Error message: "#RCM to EC integration is not configured correctly (missing transformation template). Please contact your system admin".

Symptom:

Error message: "RCM to EC integration is not configured correctly (missing transformation template). Please contact your system admin".

Resolution:as per 2396721 - Error in Manage Pending Hires

You can upload a dummy transformation template attached in this KBA to mitigate the error, but it may again show as 0 candidates or similar messages>


it will show as 0 candidates in Manage Pending hires

 Tip ○ Offer Approval populates the Manage Pending Hires table in Admin Center. If an applicant does not receive an offer approval that is approved before entering the Ready to Hire (Hirable) status, they will NOT show up in the Manage Pending Hires list.(sic)

ensure the hireable option is Hireable (refer screen shot)

after