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Thursday, December 12, 2019

Standard GO/FO Fields flowing to RCM from EC

Issue:FO/GO not in sync EC->RCM


The Foundation objects .

·         legalEntity
·         businessUnit
·         division
·         department
·         location
cost centre

how to configure GO/FO fields in the Job requisition template?
Job Requisition
 The Job Requisition was enhanced to support fields of type GO/FO (both standard and custom). Six new standard GO/FO fields were also introduced.  They are:
  • legalEntity_obj
  • businessUnit_obj
  • division_obj
  • department_obj
  • costCenter_obj
  • location_obj
Resolution:

we have to add the field criteria for the field in the Job Requisition XML template.


Field criteria need to be entered in Job Req XML. Sample snippet for your reference-

<![CDATA[Business Unit]]>
<![CDATA[Business Unit]]>
<![CDATA[Business Unit]]>
<![CDATA[Business Unit]]>
<![CDATA[Business Unit]]>
<![CDATA[Business Unit]]>


KBA:

Monday, November 25, 2019

SF#RCM#Interview Central#pop-up with a warning message#competencies not properly configured for requisition template

Symptom

Sometimes customers do not want to use Competencies, but they still want to use the Interview Central feature of Recruiting. When creating an Interview Assessment for a Job Requisition without competencies configured, below are the points observed:
  • We receive a pop-up with a warning message for not having configured any competency. Is it possible to hide this error message?
  • The interviewer can still provide an overall Thumbs Up or Thumbs Down on the applicant, add overall comments and possibly attach interview notes/feedback. However, the comments and the Thumbs Up/Down are not visible to the recruiter once he clicks on “View Candidate ratings”. Is this an expected behavior? Or can this be changed by any configuration change?

Monday, November 18, 2019

#SF#RCM#unable to select #Offer approval template

Symptom

When user tries to create  offer approval, user does not get an option to select offer template to create offer approval.

before

after

please check the offer detail template it could be empty ,kindly upload the template 

after

KBA #2615112 - User is unable to select Offer approval template



 Tip ○ Offer Approval populates the Manage Pending Hires table in Admin Center. If an applicant does not receive an offer approval that is approved before entering the Ready to Hire (Hirable) status, they will NOT show up in the Manage Pending Hires list.(sic)

#SF#RCM#EC Error message: "#RCM to EC integration is not configured correctly (missing transformation template). Please contact your system admin".

Symptom:

Error message: "RCM to EC integration is not configured correctly (missing transformation template). Please contact your system admin".

Resolution:as per 2396721 - Error in Manage Pending Hires

You can upload a dummy transformation template attached in this KBA to mitigate the error, but it may again show as 0 candidates or similar messages>


it will show as 0 candidates in Manage Pending hires




 Tip ○ Offer Approval populates the Manage Pending Hires table in Admin Center. If an applicant does not receive an offer approval that is approved before entering the Ready to Hire (Hirable) status, they will NOT show up in the Manage Pending Hires list.(sic)





ensure the hireable option is Hireable (refer screen shot)




after


Monday, November 11, 2019

Is Primary field is missing from Emergency Contact Information#Employee Central #HRIS Elements

Symptom


Is Primary filed is missing when hiring #contingent worker



Resolution :
  • Go to Manage Business Configuration.
  • Select emergencyContact Primary
  • configure new person type .
  •  select Person Type as contingent worker
  • add primary_flag field as per snapshot


after


Thursday, October 31, 2019

Error: Sorry, the Amount or Percent is missing for the #pay type#payroll and payment method bank transfer#MDF#Payment information

when filling the payment information we could bump  into the error

Sorry, the Amount or Percent is missing for the #pay type#payroll and payment method bank transfer

root cause :

This Expected Behavior when "Enable Payment information Validations" is enabled.


Resolution:


To avoid this issue, please follow the steps bellow:
  1. Go to Admin Center.
  2. Search for "Company System and Logo Settings".
  3. Disable the field "Enable Payment Information Validations".

Wednesday, October 30, 2019

how to Enable new SF#EC# Payment Information (#MDF-based, effective-dated, and employment-specific)



its irony that i saw this write up day after me setting it up for a #swedish customer ,i was actually contemplating to prepare one document to share it with #global SuccessFactors community ,however dropped the idea once i bumped into this one prepared by #Devi Manthiram


end to end basic configuration and set-up of MDF Payment information for customers after release b1508 without the migration option

Friday, September 6, 2019

Thursday, September 5, 2019

Recruiting Integrations#RMK#General Troubleshooting #Provisioning#Security Key#Recruiter Sync#Real Time Job Sync


Check these Settings – 1 

ŸFirst, clear your browser’s cache or try again with a different browser. Then carefully check the steps in the exercise and the proceeding ones, especially the settings listed below.
ŸCommand Center
ŸSite > Site Setup*
ŸIntegrations > Manage API Credentials
ŸNote that some students using their partner company’s shared stage instance have found their Command settings changed, but not by them. Check for that!
ŸFor example, one student was not able to apply for a job and found that her page rules had disappeared from the shared Stage site
Ÿ
* Getting the “HTTP Status 500” error? Confirm that you have enabled Site > Site Setup > Settings > Use Career Site Builder. Also confirm that your user is set up for Recruiter SSO.
--------------------------------------------------------------------------------------------------


Check these Settings – 2 



ŸProvisioning
ŸCompany Settings > Enable Social Sourcing > Recruiting Marketing > Enable Job Marketing & Enable Career Site Builder
ŸRecruiting Marketing Datacenter URLs (Did you remember to enter https:// for each row?)YES
ŸService Provider Settings > Recruiting Marketing Settings
ŸThe Company Settings referenced in the Recruiter SSO exercise
ŸFor example, if you click Apply and are redirected back to the job page, ensure that you have disabled Enable E-Mail Verification for Career Site
ŸAdmin Center
ŸRole-based permissions (see each exercise)
---------------------------


Troubleshooting Tips – Security Key



ŸIf the Security Key is not set correctly, several types of errors can occur:
ŸRecruiter SSO
ŸReal-time Job Sync
ŸWhen attempting to open CSB you are redirected back to the instance home page.
ŸEnsure that the Security Key follows the rules:
ŸFrom 20-28 characters
ŸAt least one upper and one lower case letter
ŸAt least one numeric character
ŸAt least one special character/punctuation
ŸEnsure that the Security Key is the same in Command Center > Site Setup > SSO and in Provisioning > Service Provider Settings > Recruiting Marketing Settings. (For security reasons, the Key will be cleared after saving each time.)
ŸEnsure that the Security Key is unique (not used in another instance).

-------------------------

Troubleshooting Tips – Recruiter Sync


ŸThere may be a delay to see your results.

ŸIf the recruiters do not appear in Command Center under Users > Search (Client Admin), check that each has a unique email address. (The most common error.)
ŸEnsure that your Staffing Group is populated in Admin Center.
ŸTo see the status of your job, check the logs from Command Center > Site > Site Maintenance Viewer and click on Load Prior 24h Data. Select the job and read the log at the bottom.
ŸIf the log shows a 403 Error, check the System Name field on the SSO page and ensure that you’ve selected the datacenter where your instance is installed.
ŸCheck the settings from Site Setup > SSO and re-run Recruiter Sync.
ŸIf when you click Manage Career Site Builder you get the error “The requested operation is not available” check that your admin user (HR Admin) is included in the Recruiter Sync.
ŸSome students have reported that Recruiter Sync wouldn’t run for them, but it worked when the instructor ran it from the student’s Command Center instance.

--------------------


Troubleshooting Tips – Real Time Job Sync


ŸThere may be a delay to see your results. Even if a scheduled job in Provisioning is displayed as Complete, the job may not be finished running on the RMK side. The request is sent to a queue called “Maintenance” and the time to execute maintenance jobs varies greatly based on the time of day and number of jobs in queue.
ŸTo see if the job was run by RMK, check the logs from Command Center > Site > Site Maintenance Viewer and click on Load Prior 24h Data. Select the job and read the log at the bottom.
ŸConfirm that every job contains a job description.
ŸConfirm that the jobs are posted to the external career site created for RCM.
ŸUn-post and re-post the job in RCM. Also change a field on the requisition and save the change.
ŸEnsure that you have not included a large image in the job requisition that exceeds the size limit.
ŸCheck your field mapping.
ŸRe-run the Recruiting Marketing “Sync all external job postings” job in Provisioning.
ŸCheck your settings in Provisioning for the RMK Service Provider Settings (including the Security Key) and the RMK Datacenter URLs.
ŸIf used, ensure that a Job Profile exists for that particular requisition. One customer's job would not sync because of invisible characters in empty lines in the Job profile, External job description.

Credits:KSmall    

Tuesday, August 27, 2019

#SFAPI Error#more than 5 jobs which are in waiting/running status

https://apps.support.sap.com/sap/support/knowledge/public/en/2245745

SF#RMK#implementation reference cheat sheet

s.no
activity
1
Configure Recruiting Marketing Datacenter URL
2
Recruiting Marketing Settings
3
field mapping RMK/RCM
4
RMK Job Sync
5
site name & type
6
site  url
7
search feature
8
subscribe feature
9
site maps
10
tcp signup
11
sso setup
12
site locales
13
email templates
14
widgets
15
csb-home
16
csb-content
17
csb-category
18
csb-landing
19
csb-settings
20
integration-command